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Taylor Swift: Ticketmaster fiasco ‘excruciating for me’

Taylor Swift: Ticketmaster fiasco ‘excruciating for me’

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On Friday, Taylor Swift released a statement on the week's ticket debacle.

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as a result of the fact that numerous fans were unable to acquire tickets for her upcoming tour through Ticketmaster.

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Swift posted on Instagram on Friday, "It goes without saying that I am tremendously protective of my fans.

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"Trusting an outside party with these ties and loyalty is incredibly difficult for me.

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And I find it agonizing to stand by and let mistakes happen without taking any action.

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Swift attributed the error to Ticketmaster and stated that there were numerous causes for "why people were having such a terrible time" getting tickets.

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The artist said in a statement, "I'm not going to make excuses for anyone because we repeatedly inquired about their capacity to handle this level of demand and received assurances.

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The fact that 2.4 million individuals received tickets is very astounding, but it really annoys me.

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"I'll try to figure out how this scenario may be better moving forward," Swift promised.